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Help with New Streaming Box

Help with New Streaming Box

somoneiused2no

Mmm enjoy?


Bossman140

Thinking this is too good to be true and I’m gonna get a bill somehow


byrdtulsa

If you go to settings then account it should have a option to sign out.


Bossman140

It does. And then it immediately logs me back in. It's bizarre. I never entered a username and password


ram1220

I have read here that if you use the red button on the side of the box and reset the box 10 times it will be factory reset. I'm not joking. 10 times is what it takes.


Bossman140

Thank You! I'm gonna leave it alone for now. Wanna see how long this lasts. Starting to wonder if these were display/demo units that were to be used in the stores. This whole thing is bizarre


toastyjalapeno

I just got mine today from eBay. I didn't do the multiple reset. It worked out of the box and downloaded the latest software immediately. Well worth 50 bucks it seems. Had to add ESPN app but the other apps I use was pre loaded.


rjd10232004

The boxes do not come wrapped up they just have a few pieces of tape and a cardboard sleeve over the box. Here is a [video](https://youtu.be/rvC8tzCkz84) of the unboxing process to show you. Your boxes may be used and someone tried to pull a fast one but forgot to remove them from there account. Do me a favor and go to settings, system ,general, and system summary. You are looking for where it says accounts and it will tell you google and DIRECTV account information. There should be 2 emails listed the direct tv one and the google. Don’t share the emails but is there anything there?


Bossman140

Will do and will report back. Thing is, both of the boxes and equipment were completely intact. All of the comments were completely sealed in that cellophane wrapper with adhesive untouched. One of the boxes had the exterior seals on the outside of the box broken but that was to take pictures for the listing on FB Marketplace. Everything else down to the twist ties was unmolested. Will check shortly. Need to take the kids to school


Bossman140

Thank you a million for this! Both boxes look to be linked to the same what seems to be personal Directv account. Two things that I find weird: 1) how can both boxes be active on the same account if the packaging was completely sealed? Could they have been activated in store using the barcodes on the outside of the packaging? And 2) why can’t I sign out? It automatically re-signs me in. Can’t tell you how thankful I am to you for solving this portion of the mystery


rjd10232004

I mean like I said they could have resealed it because it really easy to do as I had to return one so I put in all the original packaging. Jokes on him he didn’t sign out though. There is a way to put your account on it but like you said you don’t have one so you can use this as like a free trial, or until he stops paying for it and they cut his service. Enjoy your free tv for now.


Bossman140

Exactly what I’m gonna do. Won’t touch a thing for now. When the time comes, I’ll reach out on how to reset the whole thing. Thanks again!


[deleted]

Do you have AT&T internet?


Bossman140

No sir. Spectrum